Vacancy Search

Please specify your job search criteria, then click 'View Openings'.

Job Description

ZAIN5890 - Business Intelligence and Data Warehouse Team Member

About Zain Jordan:

In 1994, Zain revolutionized telecommunications in Jordan by introducing GSM mobile services into the country. The operator quickly became the foremost telecom company in Jordan, a position that it has maintained to this day, serving over 3.8 million customers as of 31 March 2018, reflecting a 36% market share. The operation offers 100% population coverage through its 3G-enabled network that is supported by a total of 2,813 sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Jordan the most dynamic products and services. The foundation of Zain Jordan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired Jordanian workforce, the company is committed to employing high caliber people as well as nurturing the finest Jordanian talent. With a strong HR and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Jordan please visit

The Role

Carrying out data warehousing operations and processes and developing and implementing processes for Extraction, Transform and Load (ETL) Business Intelligence for the loading of data between data sources and the subsequent Data warehouse population. As well as keeping the BI and Dwh system administration the system operating correctly and managing the BI users and reporting libraries. In addition to building the design and the data model based on the business requirements and interaction with business users.

The Responsibilities

    •  Administering, maintaining and optimizing Data warehouse systems to ensure high performance and availability as well as acquiring knowledge of data sources used to improve the data warehouse and BI reporting analysis.
    • Designing, developing and implementing ETL tools and procedures for Data Warehouse population and reporting activities according to the data warehouse design and architecture.
    •  Understanding the business requirements for different tasks and ability to enhance and utilize the BI tools to deliver business oriented reporting.
    • System administration for BI/ Dwh system including storage & file management, as well as maintaining and customizing data models supporting new requirements and ensuring that system security is maintained.
    • Supporting other departments within Zain through providing and delivering the requested reports and revising and updating Dwh as well as troubleshooting and providing training on BI system.
    • Performing regular backup and recovery operations to the Data Warehouse and ensuring changes to data sources’ content and format are reflected as well as upgrading the related systems used to ensure best utilization of existing technologies.
    • Monitoring the data warehouse and business intelligence systems’ performance and integrity and detecting any issues and subsequently recommending on corrective and preventative maintenance as required.
    • Maintaining the documentation of ETL processes between source systems and the Data Warehouse to ensure consistency of operations across the information systems.
    • Researching new relevant tools, technologies and systems as well as contributing to the development of new practices and procedures to enhance the performance of Business Intelligence and Data warehouse function.
    • Maintaining relationships with vendors to ensure that implemented systems are properly and periodically upgraded and maintained as well as obtaining support through the system development processes.
    • Performing other duties related to the job as assigned by the direct supervisor.

Knowledge and Experience

  •  Bachelor’s degree in Information Technology or a related field..



  • Analytical Thinking.
  • Innovation
  • Design & Development Techniques
  • Initiative
  • Documenting & Reporting

Zain Jordan

Job Group

IT and Technical


Amman - Jordan

Contract Type

Full Time

Closing Date


Apply Now