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Job Description

ZAIN5571 - Internet Protocol (IP) Infrastructure Development Specialist

About Zain Sudan:

The country’s leading operator was established in 1997 and today serves 13.8 million customers as of 31 March 2018, reflecting a market share of 47%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population through a total number of 2,586 network sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit


As part of Zain SD team you will manage the design, deployment and configuration of technology infrastructure elements in alignment to the business demand, technology architecture and roadmaps.


In this role your major tasks and responsibilities will be :

  • Manage the development and configuration of IP transport infra elements, including; data networks, DC networks, connectivity for BSS / OSS solutions, corporate offices/shops, IP security, core and edge IP/MPLS backbone (Edge ,Core IP equipment) and IGWs
  • Develop IP transport plans based on business forecasts and scope deployment projects (produce PIP)
  • Follow up on IP and IGW architecture design and technology evolution and assess architectural feasibility of IP requirements
  • Participate in the technology business planning cycle through identification of annual project plans and cost estimates 
  • Evaluate business requests, scope projects (if change is not configuration/feature related) and maintain project pipeline
  • Participate in demand planning and management committee for feedback on development and project prioritization
  • Manage the deployment life cycle, manage infrastructure development through vendors (in case of out-tasking/outsourcing), assess vendor performance and provide regular reports and feedback to program management governance (PMO) and vendor mgmt.
  • Lead PAT (platform acceptance tests) and ensure smooth handover to operations
  • Perform capacity upgrades in line with service capacity mgmt. guidelines and current cap. status
  • Provide 3rd level support in coordination with vendors as needed
  • Design & implement testing systems that mirror the live conditions and IP node specific NMS solns
  • Design and implement security requirement for broadband technology infrastructure (LTE, IMS, NGN, etc.); Ensure an integrated IP transport design across tech.
  • Liaise with international carriers and OLOs on setting up new interconnections
  • Participate in the development of RFP scopes/specifications/response assessment in alignment with vendor management
  • Design and implement strategic projects (part of the technology roadmap).
  • Ensure compliance with all applicable policies & regulatory requirements on Information Security.

What do i need

You will be required to have:-

  • BSC in Computer/Telecommunication Engineering or Computer science.
  • Previous experience 2 years minimum in relevant role.
  • In-depth knowledge and experience of IT telecom applications.
  • Excellent understanding of business processes and business rules.
  • Highly developed communication and reporting skills (verbal and written) in both Arabic and English.
  • Strong knowledge in managing, dealing with IT infrastructure elements like storage, backup, operating systems, virtualization, etc.

Those soft skills


You are also required to have the following soft skills:

  • Analytical and Problem Solving Skills
  • Team player
  • Debugging Skills
  • Testing Skills
  • High Creativity
  • Highly developed skills in use of relevant IT packages including Excel. Word, PowerPoint etc.
  • Ability to build excellent relationships with key suppliers/customers
  • Ability to plan, monitor and control projects

Zain Sudan

Job Group

IT and Technical


Khartoum - Sudan

Contract Type

Full Time

Closing Date


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