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Job Description

ZAIN5558 - OD and Manpower Planning Senior Analyst

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


The job holder is responsible for supervising the Organizational Development and Manpower Planning Department including organization structure and job specifications revision, competency framework update and manpower plan development.


Strategy Management:

Set related section performance objectives, in coordination with head of related division, and continuously monitor progress and development towards organizational and section strategic objectives and communicate periodic performance reports to provide evaluation results and recommend improvements.

Function and Team Management:

Implement and suggest improvement to related section policies, process and standard operating procedures to ensure all relevant procedural/legislative requirements are fulfilled.

Review key performance indicators results, suggest improvement and ensure corrective actions are implemented as needed.

Operating Model Assessment:

Conduct the assessment of Zain’s operating model to ensure efficiency in achieving its strategic and operational objectives.

Sectors Restructuring:

Supervise Zain Sectors restructuring based on new business and organizational needs and internal change requests.

Job Descriptions and Job Families Development:

Supervise the collection of specifications for job tasks and definition of job titles in order to develop or update job descriptions and job families for Zain.

Competency Framework Update:

Update and maintain Zain’s competency framework based on the revised structure and job analysis exercises to identify the needed technical and behavioral skills.

Manpower Strategy and Plan Development:

Develop manpower strategy based on the business and HR strategy and predict future needs based on manpower drivers and conduct field analyses in coordination with all Sectors to develop Zain annual manpower plan and budget.

People Management:

Act as a focal point between staff and head of related division to enhance internal communication .

Motivate staff, assist in conducting the performance and conduct guidance on training programs to maximize employees' performance.


Bachelor's/ Master's Degree is Preferable of Business Administration, Human Resources or equivalent.

A minimum of 8 years of relevant experience with at least 4 years in a similar role.

Saudi National.



Job Group


Contract Type

Full Time

Closing Date


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