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Job Description

ZAIN5349 - Interconnect & International Settlement Analyst

About Zain Sudan:

The country’s leading operator was established in 1997 and today serves 13.8 million customers as of 31 March 2018, reflecting a market share of 47%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population through a total number of 2,586 network sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit


If you hold this position, you will be accountable to the Interconnect & International Business Settlement Team Leader, will be responsible for the day to day activities of the International & National Interconnect Settlements including liaison with other telecom operators for Settlements and Collections and be responsible for implementation and existence of an End-2-End process from “Requirement & Procurement to Pay” ensuring relevant financial database is maintained with financial assurance on protecting cost side, responsible for roaming and accounts, reconciliation between the sources of revenues data, which appears in the Tap files and TABs system, and statement of EDCH.


 In this role your major tasks and responsibilities will be :

  • End-2-End Interconnect Account & Relationship Management with carrier partners.
  • Manage Interconnect Settlements & Collections arrangements International entities in coordination with central Finance.
  • Vetting of Interconnect Agreements from Billing & Settlements perspective.
  • Ensuring/ Cross Checking Proper mapping of Interconnect partners in Billing Software as per agreement.
  • Ensuring/ Cross Checking Proper Periodical Rate Updating in Billing Software as per the Rate Changes.
  • Invoicing & Declarations to Interconnect partners as periodicity mentioned in the agreement.
  • Verification and Reconciliation of Interconnect Statements from operators, ensuring timely agreement on Periodical Settlements.
  • Collections and Overdue Management (Receivables), Aging Analysis, follow-ups & Controls and achieving Collection Targets.
  • Booking of all roaming and interconnection transactions in the financial books.
  • Documentation and filing of all roaming and interconnection supporting documents.
  • Periodic reconciliation of active roaming partners as per the Oracle Financial and commercial life list.
  • Validation (including settlement relationship with vendors) of Global Infrastructure invoices for the capacities leased by Zain from National & International Telecom operators.
  • Forecasting monthly interconnect cost and revenues.
  • Coordination with Internal Departments for Interconnect Settlements Completeness like Billing, Mediation, IT, Finance (Account Receivables & Account Payables & Revenue Assurance Teams).
  • Ensure compliance with all applicable policies & regulatory requirements on Information Security.


What do i need:

  You will be required to have:

  • Bachelor Degree in accounting, Economics, Business or Management information system or relevant field. Experience.
  • 0-2 years’ experience in telecom field.
  • Understanding of the full billing processes. 
  • Knowledge of roaming wholesale.
  • Knowledge of Interconnect Billing, Production of Invoices, Reports – Issues involving Billing Vendor support, Error analysis.
  • Knowledge of end-to-end processes from switch to billing and tariff and pricing structure within telecoms.
  • Proven knowledge of latest technologies and trends in Telecommunication.
  • Proven skills in office productivity applications (Word, Excel, PowerPoint, Access) is must.

Those soft skills:

You are also required to have the following soft skills:

  • Financial & Accounting Understanding (Month end Provisioning & Account Reconciliation etc).
  • Communication, both oral and written in local language and business English

  • Knowledge of Billing Logistics (Interconnect Billing Systems).
  • Revenue Assurance.
  • Relationship Orientations.
  • Advanced MS Excel.
  • Commercial acumen.
  • Negotiation skill.


Zain Sudan

Job Group



Khartoum - Sudan

Contract Type

Full Time

Closing Date


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