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Job Description

ZAIN4988 - Corporate Sales Segment Manager

About Zain Bahrain:

Reshaping Bahrain’s telecommunications experience with a bold and innovative technological and marketing approach, the company entered the Bahrain market in 2003 as the first operator to break the telecom monopoly, and today offers world-class voice, 3G and 4G LTE broadband and fixed-wireless services to 650,000 customers as of 31 March 2018. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Bahrain the most dynamic products and services. The foundation of Zain Bahrain’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Bahraini workforce, the company is committed to employing high caliber people as well as nurturing the finest Bahraini talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. Today, 91% of the workforce is Bahrainis, well above the required levels set by the Ministry Of Labor. For more on Zain Bahrain, please visit


  • Develop, support and increase the sales of each segment by analysing and interpreting market and customer trends.

  • Deliver robust segment strategies and initiatives, working closely with nominated key accounts, identifying key products and services requirements and coordinating this through local sales teams.

  • Responsible for specific channel customers identified along with overall channel development in support of the regional, segment, products and services strategies consistent with overall channel objectives



    You will be responsible for :


  • Generate new revenues for Zain and gain penetration into new clients business.

  • Grow existing revenues for Zain and gain penetration into existing clients business.

  • Achieve individual and team monthly sales targets.

  • Monitors performance of his team and provides feedback, coaching, career development plans and corrective actions.

  • Plan and design solutions to potential/existing clients by understanding their requirements in terms of business needs, priorities, etc.

  • Provide proper feasibility study/analysis, documentation, etc. of all proposals.

  • Develop and implement comprehensive and consistent communication plans for all segment partners;

  • Understand all stakeholders priorities and how they are changing over time.

  • Work with team members across functions within Zain’s group to define and develop products and services process offering throughout segments.

  • Analyse primary and secondary research to understand customer needs and create positioning strategies and value propositions for the assigned customer segment(s).

  • Assess competitive environment and market dynamics to identify trends

  • Lead by example within the group visiting key end users in the segment alongside key decision makers across all areas of the organization

  • Identify new leads, assigns accounts to sales staff.

  • Review every opportunity and ensure all opportunities are progresses or closed.

  • Ensure all sales are closed at price that meets the profitability levels set by the segment.

  • Responsible for the appropriate use of the business systems throughout the sales teams in the geography.

  • Provide input to the segment's quarterly rolling forecast.

  • Support the bid process and coordinate multi-segment bids where necessary.

  • Analyse the market and competitive landscape and ensures adequate coverage.

  • Communicate changes to all stakeholders on regular basis.

  • Deliver excellent customer services to all clients and ensure that his team does the same.

  • Structure business cases to support initiatives to drive acquisition, retention and loyalty.

  • Participate in the recruitment process of new sales staff (both internal and external).

  • Maintain a challenging and professional environment.

  • Perform all other related duties as assigned.



  • Bachelor degree in Sales, Marketing or any relevant field of study.

  • At least six years of operational experience in the field of telecommunications and internet services.

  • At least three years of experience at supervisory level.



  • Deep knowledge of markets where customers operate

  • Strong professional relationships with customers at all levels

  • Effective in pipeline and opportunity management process

  • Strong leadership and coaching skills

  • Excellent communicator

  • Expert in bidding, with a proven bidding track record

  • Achievement driven

  • Self-development


Zain Bahrain

Job Group

Customer Care


Manama - Bahrain

Contract Type

Full Time

Closing Date


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