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Jessica Ghazal

Customer Experience Management Senior Team Leader

I have had an extensive experience in managing customer experience when it comes to quality assurance and learning & development, locally and internationally. However, when I joined touch 4 years ago, I felt a sense of belonging to a family, not only in which I can grow professionally, but where my contribution matters. I was given the opportunity to fulfill my career goals in an environment that fosters personal growth and enables its people to achieve great results. Providing an optimum customer experience has been one of my primary objectives in which I continuously thrive to perfect."
  • Operation:Touch Lebanon
  • Years at Zain:Over 4 years