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Haitham Jamal Jamil Al Qaisi

Core Network Switching Engineer

I was in my second year of study when I was selected to become a part-time Zainer within the company’s Customer Care Center. Since 2008 real life challenges begun. Working in customer care gave me the chance to work with different people from diverse backgrounds, which was a great overall experience. I was grateful to Zain for providing me support that helped me balance my learning responsibilities at university and work. Two years later, after finishing my telecom engineering degree, I applied for an internal vacancy and was selected to join the Network Department as a Core Network Engineer. Core is one of the most challenging areas in Zain’s Network department. Working with the team in the Core division is very rewarding as we overcome challenges together.

On the technical side, the Core Division is an excellent place to gain knowledge and demonstrate new technologies, as we work on critical projects and meet tight deadlines. For example, I was the first Zain engineer in Jordan to test the LTE service using my Samsung S4 handset on Zain’s LTE network.  

Zain Jordan is great place to work, a place where you can find friends, knowledge, and family. It is a place that will be hard to leave.

  • Operation:Jordan
  • Years at Zain:7 Years