Role Propose

Zain Iraq is Actively recruiting to hire Human Capital PMO Expert who is responsible to support the Chief HC Officer (CHCO) in a hybrid role combining project management, departmental coordination, and executive assistance. This role is critical in driving strategic HC initiatives, ensuring operational efficiency across the HC Division, and enabling effective decision-making at the leadership level.

Key Responsibilities

• Support the CHCO in planning, executing, and monitoring key HC strategic projects.

• Track deliverables, timelines, and KPIs for HC initiatives across functions (Talent Acquisition, Total Rewards, OD, etc.).

• Prepare project dashboards, progress updates, and executive presentations.

• Identify bottlenecks and escalate issues proactively to ensure timely delivery.

• Act as the operational backbone of the HC Division by supporting cross-functional alignment and process improvement.

• Coordinate internal communications and ensure team-wide visibility on key priorities.

• Maintain HC documentation, policies, and process updates.

• Work closely with department heads to consolidate reports, plans, and updates.

• Manage the CHCO’s calendar, travel arrangements, and internal/external meeting coordination.

• Prepare high-quality briefing notes, agendas, and minutes for key meetings.

• Handle confidential information with discretion and professionalism.

• Support in following up on leadership decisions, action items, and communication.

Education, Experience and Competencies

Education

• Bachelor’s degree in Business Administration, HR, or a related field.

Experience

• 5–7 years of experience in a similar blended role (HR, Project Management, or Executive Support).

• Strong project management skills with experience in agile or fast-paced environments.

• Exceptional communication, organization, and multitasking abilities.

• High level of discretion and professionalism.

• Proficiency in MS Office (Excel, PowerPoint, Outlook); experience with project management tools is a plus.

Preferred Qualifications

• Experience working with HR leaders or in HR departments.

• Certification in project management (e.g., PMP, Prince2, Agile).

• Experience supporting C-level executives.

Competencies

Behavioural

• Serving our Customers

• Achievement Driven

• Analytical Thinking

• Teamwork

• Information Seeking

• Problem Solving and Creativity

• Relationship Building

• Initiative

Technical

• Human Resources Management

• Financial Management

• Project / Program Management

• Performance Management

• Business Modelling and Analysis

• Oral & Written Communication

IDE  Competency

• ·       Courage to Engage

• ·       Addressing Bias

• ·       Allyship