• Advanced knowledge of software development cycle
• Work experience with Service Oriented Architecture (SOA) • Work experience with Business Process Modeling
• Work experience with Business Process Execution Language (BPEL)
• Work experience with Business Process Re-engineering
• Service orchestration (BPEL Process Management)
• Work experience with Business Activity Monitoring (BAM)
• Web Services development
• Work experience with Java, XML, JSP, J2EE,WSDL, SOAP, UDDI, AJAX
• Good knowledge of eTOM, TAM, SID
• Integration using ESB
• Advanced working knowledge in telecommunications (Rating,Billing,Credit Control, RA, ….etc.) • Strong technical communication & writing skills
• Presentation & communication skills
• Entails management of IT services, planning and delivery of customer support services to ensure that IT services are provided as agreed between the Service provider and the custom