Job Description

View Job Vacancies

ZAIN2193 - Organizational Development Analyst

Why You Should Join Zain

Zain operates in eight countries across the Middle East and Africa and employs over 6,700 employees. Although we come from different backgrounds and geographies yet we all share a passion for what we do. “A Wonderful World” is Zain’s brand signature and we tend to apply it to all facets of life at Zain.

We know that in the ever-changing world of mobile communications we always need to keep ahead of our competition especially by continuing to develop our people. Our People Development Department will provide you with the necessary training, resources and support to achieve remarkable results.

In addition to providing you with opportunities to develop your career, we also want you to enjoy real job satisfaction. At Zain we make sure that every person in recognized and rewarded fairly, that is why our salaries and the wide range of benefits are among the most competitive in the industry and region.

Please review the below details and apply now if you think you are right for the job.

Zain is waiting for you.

About Zain Kuwait:

The Group’s flagship operation was established in 1983 and made history in 1994 by becoming the first telecom operator to launch a commercial GSM service in the region. Zain Kuwait is the country’s leading operator serving 2.6 million customers as of June 2014, reflecting a market share of 36% and offers a nationwide ultra-fast 4G LTE data network that covers the entire population through 1,787 network sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Kuwait the most dynamic products and services. The foundation of Zain Kuwait’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Kuwaiti workforce, the company is committed to employing high caliber people as well as nurturing the finest Kuwaiti talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Kuwait, please visit

Basic Purpose:

The Organizational Development Analyst is responsible for the successful implementation and coordination of all organizational development activities held in the company through effectively managing the performance management system and all other learning activities / projects that will further boost the learning culture among employees and enhances productivity.

Main Duties & Responsibilities:

- Conduct Interviews and visits to areas to determine areas of improvement in relation to the teams, Leadership skills, Culture & Performance.

- Build reports with regards to findings and present to all concerned (functional area & HR).

- Define Action Plans, recommendation and interventions to implement opportunities of improving the organization with clear KPI's.

- Address concerns of stakeholders and consider implications of initiatives.

- Identifying approaches/interventions to improve effectiveness of the organization and its people.

- Managing the performance management system.

- Conducting, analyzing and facilitating Surveys.

- Development of individuals and teams.

- strengthen employee knowledge and abilities related to self-development..

- incorporating behavioral science to enhance employee's satisfaction and productivity.

- OD related activities (Conflict resolution, grievances, maintaining fairness in the organization).

Competencies & Qualifications:

- Bachelors Degree in Organizational Development, Organizational Behavior, Human Resources Management, Psychology, Business or closely related field is highly preferred.

- A minimum of three years related experience is preferred. 

- Consulting/coaching experience is strongly preferred.

- Excellent (English & Arabic) written, verbal, and interpersonal communication skills.

Note: you will be required to attach the following:

1. Resume / CV


A Wonderful World