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Job Description

ZAIN5234 - Corporate Communication Analyst

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 30 September 2013, the operation served 8 million customers and had extended its network coverage to 92% of the population via a network of over 5,500 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


The jobs in this level are responsible for coordinating small events and conducting field visits across communication channels to provide support. The jobs also are responsible for performing quality control on marketing and communications materials.



  • Implement the Marketing and Corporate Communications policies and procedures
  • Carry out assigned activities in specified area with minimal direct supervision

Marketing and Corporate Communications:

  • Coordinate small events (employees events, visits, celebrations, etc.)
  • Conduct field visits across communication channels to provide support when needed or answer queries and report issues for timely resolution
  • Monitor and gather all articles, external media information and other publications that relate to Zain’s image, reputation or perception, and escalate harmful/offensive publications for corrective action
  • Identify and resolve imminent incidents related to campaigns/events execution or other communications areas and escalate hard cases
  • Maintain professional relationships with agencies at all times ensuring continuous communication and timely address of queries
  • Perform quality control on simple marketing materials and ensure the output is in line with Zain quality and branding standards
  • Perform basic analysis of data and feedback collected regarding marketing initiatives
  • Implement all approved external communication plans related to public relations, media relations, digital marketing including social media, marketing, e-mail marketing, etc.
  • Benchmark communication strategies and initiatives for visitors locally and internationally ensuring satisfaction
  • Assist in translating product briefs into advertising briefs and coordinate campaigns development with advertising agencies
  • Perform reviews and discussions in order to produce and/or communication concepts and briefs in coordination with agencies
  • Develop and/or review content development of internal and external communication collaterals (internal articles, interviews, newsletters, press releases, executive speeches, response to media requests, etc.) to ensure coverage for awareness and publicity purposes and alignment to branding guidelines
  • Support the field team during Ramadan and Hajj periods
  • Coordinate CSR initiatives and review related media publications
  • Review new media opportunities and out of the box execution in order to increase market share
  • Publish content in Zain media platforms (website, Apps, social media, etc.) to maintain customer awareness and loyalty
  • Assist in developing periodic reports on Zain campaigns and launch reports for reporting and decision-making purposes


  • Bachelor's Degree in Business Administration, Marketing or equivalent
  • A minimum of 2 years of relevant experience
  • Saudi National



Zain Saudi Arabia

Job Group

HR and Administration


Riyadh - Saudi Arabia

Contract Type

Full Time

Closing Date


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