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Job Description

ZAIN5205 - HR Services Assistant Officer – Central

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


The jobs in this level are responsible for performing basic office activities supporting employees and visitors in ways that will contribute to enhance business performance and ensure satisfaction.


  • Implement the Administrative Support policies and procedures
  • Carry out assigned activities in specified area with direct supervision
  • Check meeting and conference facilities ensuring availability and cleanliness
  • Distribute internal mail across Zain ensuring timely delivery and abidance by code of confidentiality
  • Answer phone calls and direct calls to appropriate parties or take messages
  • Set up and manage paper or electronic filing systems, recording information (data entry), updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
  • Type, format and edit correspondence and other documents making necessary or recommended corrections
  • Complete work schedules, manage calendars, and arrange appointments
  • Carry-out basic administrative services activities such as receiving, delivering and printing documents etc. for offices support and maintenance purposes
  • Assist in monitoring the use of equipment and supplies within the office
  • Access to information database and collect needed information as per requests
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Perform routine maintenance services as and when required
  • File all invoices related to the building and facilities operations including water and electricity for maintenance purposes
  • Assist in reviewing documents (passport, medical results, etc.) of all new and existing employees and visitors before submission to the relevant government authorities ensuring adherence to concerned regulations
Regulatory Affairs Special Services:
• Receive simple requests and respond in a timely manner in coordination with concerned parties
• Access information database and collect needed information as per requests
• Communicate news and information related to external factors or major cases such as rain storms, earthquakes, etc.


  • Bachelor's Degree in Business Administration or equivalent.
  • Up to 2 years of relevant experience.
  • Saudi Nationality. 




Zain Saudi Arabia

Job Group

HR and Administration


Riyadh - Saudi Arabia

Contract Type

Full Time

Closing Date


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