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Job Description

ZAIN5126 - Head of Services & Solutions Development Department- Iraq

About Zain Iraq:

Zain Iraq is part of Zain Group, a leading telecom innovator in eight markets across the Middle East and Africa.

Zain Iraq’s strategy is based on understanding the consumers and making them the center of any service or idea. This is in order to provide subscribers with the best and most advanced services that can meet their aspirations.

Zain Iraq’s vision for the year 2020 is centered on creating a partnership with the youth providing them with products and services that can help them communicate with the world.

Its program #Hassa Eliya is a specialized platform dedicated to enabling young people and embracing Iraqi talents as well as encouraging and supporting them to achieve their ambitions.

In addition to providing the fastest Internet service 3.9G, which is supported by powerful infrastructure and equipment of global standards, regional expertise also ensures that the subscriber enjoys the most innovative and effective means of communication.

Zain’s Brand awareness among Iraqis has reached 97% which makes the subscriber the ultimate reason for our success and the most important driver to provide the finest technologies in the telecommunications sector.

We are an integral part of the local community, which makes our partnership and cooperation, especially with the youth, a very strategic approach that all of our employees have adopted.

We have always been determined to ensure that all our economic, social and cultural projects that fall within our corporate social responsibility program leave a positive impact on the lives of our partnering community.

Zain Iraq believes that you are “its Wonderful World”.”

WHAT?

Manage the design, deployment and configuration of technology infrastructure elements in alignment to the business demand, technology architecture and road maps.

HOW?

  • You will be required to manage the design (High Level and Low Level Design), deployment and configuration of infrastructure elements, including; servers, virtualization, operating systems, data center systems, security systems, cloud services and related tech. equipment, And participate in the technology business planning cycle through identification of project plans and  cost estimates, And evaluate development requests, scope projects (produce PIP) and maintain development pipeline (project prioritization)
  • You will be required to participate in demand planning and management committee for feedback on development and project prioritization, And manage the deployment project life cycle, manage infrastructure development through vendors (in case of out-tasking/outsourcing), assess vendor performance and provide regular reports and feedback to program management governance (PMO) and vendor management, lead acceptance tests (unit, platform, integration and operation) and ensure smooth handover to operations
  • You will be required to provide 3rd level support in coordination with vendors as needed, And Perform capacity upgrades in line with service capacity management guidelines and current capacity status, design and implement testing systems that mirror the live environments, And translate security, disaster recovery and business continuity guidelines in systems design, And manage the implementation of disaster recovery and business continuity projects
  • You will be required to participate in the development of RFP scopes/specifications/response assessment in alignment with vendor management and tech architecture, design and implement strategic projects (part of the technology roadmap), manage the design (HLD and LLD), deployment and configuration of Core infrastructure elements, including; CS (MSS, MGW etc.), PS (SGSN, GGSN, etc.), NGN, EPC, IMS, international voice gateways, BSC and potentially virtualization, And develop mobile core network plans based on business forecasts and scope deployment projects (produce PIP)
  • You will be required to follow up on core architecture design and technology evolution and assess architectural feasibility of Core requirements, And participate in the technology business planning cycle through identification of annual project plans and the cost estimates, And evaluate business and service requests, scope projects (if change is not configuration/feature related) and maintain project pipeline, And participate in demand planning and management committee for feedback on development and project prioritization
  • You will be required to manage the deployment life cycle, manage infrastructure development through vendors (in case of out-tasking/outsourcing), assess vendor performance and provide regular reports and feedback to program management governance (PMO) and vendor mgmt., And  lead acceptance tests (unit, platform, integration and ops) and ensure smooth handover to ops, And support in business acceptance tests for IMS (and other services) - UAT (user acceptance tests)
  • You will be required to perform capacity upgrades in line with service capacity management guidelines and current capacity status, And provide 3rd level support in coordination with vendors as needed, design and implement testing systems that mirror the live environments, design and implement Core specific NMS solutions, And participate in the development of RFP scopes/specifications/response assessment in alignment with vendor management
  • You will be required to design and implement strategic projects (part of the technology roadmap), And manage the development and configuration of IP transport infra elements, including; data networks, DC networks, connectivity for BSS / OSS solutions, corporate offices/shops, IP security, core and edge IP/MPLS backbone (Edge ,Core IP equipment) and IGWs, And develop IP transport plans based on business forecasts and scope deployment projects (produce PIP)
  • You will be required to follow up on IP and IGW architecture design and technology evolution and assess architectural feasibility of IP requirements, And participate in the technology business planning cycle through identification of annual project plans and cost estimates, And evaluate business requests, scope projects (if change is not configuration/feature related) and maintain project pipeline, And participate in demand planning and management committee for feedback on development and project prioritization
  • You will be required to manage the deployment life cycle, manage infrastructure development through vendors (in case of out-tasking/outsourcing), assess vendor performance and provide regular reports and feedback to program management governance (PMO) and vendor mgmt., lead PAT (platform acceptance tests) and ensure smooth handover to operations
  • You will be required to perform capacity upgrades in line with service capacity mgmt. guidelines and current cap. Status, And provide 3rd level support in coordination with vendors as needed, And design & implement testing systems that mirror the live conditions and IP node specific NMS solns, And design and implement security requirement for broadband technology infrastructure (LTE, IMS, NGN, etc.); Ensure an integrated IP transport design across tech.
  • You will be required to liaise with international carriers and OLOs on setting up new interconnections, And participate in the development of RFP scopes/specifications/response assessment in alignment with vendor management, And design and implement strategic projects (part of the technology road map)

WHAT DO I NEED?

Bachelor degree in Computer Science , Or Software Engineering, with Experience up to + 10 Years

THOSE SOFT SKILLS?

Technical Competency

  1. Strategic Planning and Thinking
  2. IT User Support
  3. Technology Application
  4. Human Resources Management
  5. Project / Program Management
  6. Performance Management
  7. Managing Information

Behavioral Competency

  1. Team Management
  2. Information Seeking
  3. Achievement  Driven
  4. Initiative
  5. Relationship Building

 

 

Operation

Zain Iraq

Job Group

IT

Location

Baghdad- Iraq

Contract Type

Full Time

Closing Date

01-Jun-2017

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