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Job Description

ZAIN4708 - ERP Applications Manager

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


To Develop and manage the Enterprise Applications, planning, operation, SLA, technical solutions and RFPs to meet organization targeted growth and performance.


Manage Operations:
  • Monitoring the overall operation to insure meeting SLA

  • Following up and ensuring smooth monthly financial closing.

  • Generating ad hoc reports on required basis.

  • Providing support & solution for business users.

  • troubleshooting highly complex technical issues related to the Oracle

ERP Module Enhancement:

  • Introducing new function of Financial/HR/Supply Chain modules

  • Enhancing current business workflows

  • Requirement gathering and deploying policy and approval metrics

Maintain the policy and procedures in line with Audit requirements and Zain overall strategy:

  • Streamlining the business with auditor recommendations

  • Defining the policies and procedures 

  • Ensuring the policies and procedures implementation

Projects Implementation:

  • Reviewing and evaluating project Scope

  • Providing Technical evaluation of RFP

  • Scheduling and defining the timelines of projects

  • Signing off, Handing over and supporting the project


  • Project Management knowledge along with Oracle Performance Management and Oracle Learning Management support and implementation experience

  •  A minimum of 6 years of relevant experience with at least 2 years in a similar role
    Bachelor Degree of (Computer Science, Computer Engineering, Management Information Systems etc.) or equivalent experience in IT or relevant business area


  • Interpersonal skills

  • SQL , Oracle developer

  • Techno functional experience

Zain Saudi Arabia

Job Group


Riyadh - Saudi Arabia

Contract Type

Full Time

Closing Date


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