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Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit www.sa.zain.com
IT Infrastructure Systems Operation:
Manage Zain IT Infrastructure to make sure that the systems are healthy and stable.
Manage Backups, Archiving & Storage Systems to make sure that the systems are working fine without any errors and failures.
Manage Zain IT Infrastructure deploying the latest technologies in servers, storage, Backups and Databases Systems.
Create and formalize IT Processes and introduce process controls and techniques and generate standards and guidelines to ensure smooth operation.
Make sure that the systems are up-to-date with latest patches and service packs.
Involve and finalize the technical design for solutions and successful implementation.
Manage outsourced teams of UNIX, Windows & Database Teams and run the daily operations of IT Infrastructure.
Perform capacity planning on regular basis to make sure that all the current and the future requirements are met and the systems are within the defined threshold boundaries.
IT Infrastructure Enhancements & Projects:
Ensure work activities are performed according to standards continuously look for ways to provide enhancement to existing IT Infrastructure. Research, design, plan, schedule, and implement new technologies into production operating environment.
Project manager and Technical team lead to implement and manage any new project.
Capacity Planning based on the growth and new requirements.
Planning, implementing and enhancing Data center following the new trend of technology.
SLA & KPI Support Contracts:
Make sure that the SLA & KPI’s are met within the defined scope.
Data Center Management:
Make sure that the Temperature is maintained in data center.
The cable management is done and maintained properly.
Minimum 6 to 8 years’ experience in a related field.
Business knowledge related to Telecom, Service Desk, IT NOC & Project Management.
Understanding of ITIL Standards & Practices.
Data Center Infrastructure Design
Hands on Experience in administration of Oracle 10G, 11G Database Systems, Unix/Solaris, Linux platforms
Project Management skills
Experience in managing Outsource Teams & SLA Understanding of ITIL standards & practices
Experience in managing Vendors.
Strong interpersonal communication skills.
Zain Saudi Arabia
Riyadh - Saudi Arabia
As a leading regional telecom operator and one of the most valuable Arab brands, Zain offers many job opportunities that attract the very best qualified professionals. It is important that you apply for the right position in order to have a better opportunity to work with us. We invite you to follow the tips outlined below to analyze the best way to navigate the application process.
Application Process Tips
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Unfortunately, email and online fraud are continuing concerns for virtually all businesses that operate on the Internet. Please be aware that, from time to time, fraudulent emails have been circulated that appear to be from Zain or Zain Telecommunications or similar but that are, in fact, sent by imposters for illegitimate reasons. Zain will only ask you to upload your resume/CV on www.careers.zain.com and will never ask for your resume/CV or other personal financial details through e-mail. Zain shall not be held responsible for any loss or damage incurred in the event that you choose to send your personal information via e-mail.
S/T stands for (Situation or Task) explains the circumstances or the background
A stands for (Action) Describes the specific action that you took
R stands for (Result) Conveys the outcome of your action (use measurable terms)
Write down a number of specific and practical experiences in ‘STAR’ format, providing recent and relevant examples based on the different job requirements or skill sets of the job that you are applying for.