Content SDP & Messaging Team Leader - Zain Sudan
I am a Marketing Leader and have been working in the telecom sector since 2006. My skills set extends to crafting successful competitive and business strategies yielding a major commercial turnaround in revenue, market share and cost efficiency.
I have gained experience in extremely competitive markets where employing unconventional commercial strategies established market leadership and set new benchmarks for product and service innovation.
I have a strong sense of personal commitment to the development of my team and have been recognized for my decision making capabilities along with my ability to deliver positive results.
A number of my highlights while working for Zain Sudan include the development of a VAS rollout strategy between 2007 to date, focusing on increasing ARPU and the differentiation of services. ARPU (VAS) increased two-fold as a result of the successful VAS strategy.
I have also been involved in the launch and management of several SMS, MMS and IVR based information and content services. I helped implement and develop the first-ever dual language SIM Toolkit in English and Arabic, which resulted in tremendous uptake of SMS based content services and a four-fold increase in unique users.
My team has implemented real-time prepaid and postpaid content billing (MSDP includes SMS, MMS, WAP), and have developed a business case and rollout strategy for the introduction of new services.
As a team leader I have also been involved in the negotiation and development of go-to-market strategies for over a dozen IN (Intelligent Network) features and VAS (including ring-back tone “L7inna”, and entertainment services).
I'm proud to be a member of Zain, a company that is one of the best employers in Sudan. Each day I work with some of the most talented, creative, and passionate people I've met in the industry. It's a thrill to have ongoing opportunities to be challenged and excite our customers with fresh ideas that we market to them effectively. Zain empowers us to do our jobs to the best of our abilities and equips us with the necessary tools to do so.
We also benefit from training, which allows us to develop and progress as individuals as well as professionals.