Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
Thank you for visiting Zain. We have compiled a list of the most frequently asked questions which provides a wealth of information concerning working at Zain.
Q: How do I apply online?
A: It’s as easy as visiting http://www.careers.zain.com , just select the position that is of interest to you, then if you meet the qualifications and experience required, login to our applicant centre, and follow the simple step-by-step instructions.
Q: How do I submit my CV?
A: When completing the details of the online application form, you will be asked to attach your CV, so make sure you have it ready. Please note that only the following file types are accepted:
Rich Text (.rtf)
Plain text (.txt)
Furthermore, the maximum acceptable file size is 200 KB. If your file is bigger than 100 KB in size, you may have photographs or other scanned pictures in the document. Please delete them to reduce the size of the document. Please also note that the system will not accept large files, therefore it is advisable to save the photos in GIF/JPEG format not exceeding 300 KB each.
Q: Can I apply for more than one position?
A: Yes, of course. If you meet the qualifications and experience necessary for each position then you may apply for more than one position by completing the individual application form for each. Do note however that some applications will require a passport size and full-length photograph.
Q: When will I receive a response to my application?
A: Immediately. You will get an acknowledgement email from the recruitment team that your application has been received and is under review.
Q: How will I know if my application has been successful?
A: Your application will be thoroughly screened, and if you have been found suitable for an interview, a member of our recruitment team will contact you. If you are not contacted within six months from your application, then we regret that your application has not been successful. However, if this is the case, you do have the opportunity to re-apply again after this time.
Q: Can I make changes to the information I have submitted?
A: You can update an incomplete or existing application until it is reviewed by recruiters. This can be done by simply accessing your profile through the Careers website by entering your user name and password from your initial application. You can view your application and if the application details can be edited, you will see an Update button next to it. Otherwise, you will see a message indicating that your application is being reviewed and cannot be edited.
Q: On what basis do you make your selection?
A: Candidates are screened and short listed on the basis of the job requirements, such as the level of qualifications and experience related to the position they are applying for. If you are successful, a member of our recruitment team will contact you to arrange an interview for further screening. This is also an opportunity for you to ask any additional questions you may have regarding the position.
Unfortunately, email and online fraud are continuing concerns for virtually all businesses that operate on the Internet. Please be aware that, from time to time, fraudulent emails have been circulated that appear to be from Zain or Zain Telecommunications or similar but which are, in fact, sent by imposters for illegitimate reasons.
Please note that Zain will only ask you to upload your CV on www.careers.zain.com and will never ask for your CV or other personal financial details through e-mail.
Zain shall not be held responsible for any loss or damage incurred in the event that you choose to send your personal information via e-mail.